Shangri-La The Shard, London

About this hotel

Traveler reviews

Facilities & services

• Health or beauty spa nearby
• Fitness facilities (surcharge)
• Parking
• Non-smoking rooms
• Air conditioning
• Swimming pool
• Restaurant
• Room service
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Tour desk
• Facilities for disabled guests
• Car hire
• Sauna
• Massage services
• Currency exchange
• Non-smoking throughout
• Concierge service
• Wheelchair accessible
• Heated pool
• Infinity pool
• Pet bowls
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Smoke alarms
• Shared stationery like menus, pens are removed
• CCTV outside property
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Security alarm
• Key card access
• Supervised childcare/activities
• Television in common areas
• Front desk (limited hours)
• Express check-in
• Free wired internet
• Snack bar/deli
• Access to nearby indoor pool
• Airport transportation - pickup (surcharge)
• Airport transportation - drop-off (surcharge)
• Pool sun loungers
• Fitness facilities (surcharge)
• Internet access
• Housekeeping on request
• Wine release events
• Reception hall
• Health or beauty spa nearby
• Swimming nearby
• Bicycle-friendly property
• Vegetarian menu options available
• Accessible train station shuttle
• No accessible train station shuttle

Terms & info

• Pets : Pets are allowed on request. Charges may be applicable.
• Internet : WiFi is available in all areas and is free of charge.
• Groups : When booking more than 9 rooms, different policies and additional supplements may apply.
• Parking : Public parking is possible on site (reservation is not possible) and costs GBP 70 per day.
• Children and extra bed policy : Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for £75 per person per night when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.